Learning & Knowledge Management Intern

Title:  Learning & Knowledge Management Intern

Dates:  Summer 2025

Work Location:  Remote

Positions:  Two 

Not open to international students

Early Development Program (EDP)
An internship path focused on delivering a meaningful experience designed to enhance student’s skillsets. With access to hands on experience, mentorship, development sessions/workshops, and more, this pathway cultivates future talent who are exploring their career interests. Most appropriate for freshman and sophomores.

Job Purpose: 
Hands-on experience can set you apart in a competitive job market. Our formalized Internship Program is designed to lead college students down the path to a successful career in training and knowledge management. As an integral part of our high performing team, you will be in a position to apply what you have learned in the classroom and gain new skills in a dynamic and challenging professional setting.

This internship will be in Madison, WI or remotely and will start June 2025 and run through August 2025. You will focus on project-driven work that has a direct impact on the learning and knowledge management team, along with being competitively paid.

Job Responsibilities:

• Work with our own team members and subject matter experts to assess business unit learning needs.
• Create learning solutions (Web-based training, Video, Infographics, Job-Aids) to address the training needs
• Learn technologies to create learning solutions for our business partners.
• Required to partner with training resources to ensure completeness of learning content and alignment with training efforts.
• Author new content to support processes and procedures.
• Assist Knowledge Consultant’s to ensure the most efficient infrastructure for the knowledge management system, including taxonomy, role structure and metadata.
• Assist with the accuracy of knowledge content and will follow style and standards guidelines for their business area.
• Participate and act on continuous improvement recommendations for knowledge content based on analytics and knowledge management team recommendations.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Working towards a relevant degree or equivalent work experience
• Strong analytical, critical thinking, problem-solving and decision-making skills
• Demonstrated interpersonal and customer service skills
• Excellent communications skills
• Intellectual curiosity and the desire to learn

Preferred Experience:

• Pursuing undergraduate degree in a related field.
• Demonstrated excellent technical written and verbal communication skills.
• Demonstrated ability to achieve positive results through influence, leadership, and coaching.
• Strong organizational skills with an attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Demonstrated analytical and critical thinking skills.
• Ability to work independently and be a highly motivated team player.
• MS Office Suite
• Online meeting technology (Zoom, WebEx, MS Teams)
• Communication
• Interpersonal skills
• Audio/Video
• Visual design creativity
• Member of a professional organization in the learning industry