Engineering Public Outreach Intern - Seasonal

Under the direction of the division Construction Program Manager, the intern will perform community outreach and log constituent requests. These requests will be catalogued within the City’s asset management database. The intern may also work alongside the Engineering Civic Engagement Specialist providing support as required by the Division. This job is designed to provide students with paid professional experience to further their education and training and is academically oriented for the student’s benefit. To qualify, students must be enrolled in an accredited school program related to the type of work they are expected to perform. Positions will terminate upon completion of the internship period. Incumbents may deal with sensitive information. Such data is expected to be maintained as private and shared only on a need-to-know basis with other city employees and elsewhere when authorized by the intern’s city supervisor.

This is a seasonal position, lasting six months.

TYPICAL DUTIES:

• Collects data and reviews research materials, determines accuracy and validity of sources and appropriateness for use.
• Creates collateral and reviews material for distribution to the public relevant to Engineering Construction mitigation needs.
• Assists with incoming constituent requests from phone, email and other Customer Resource Management (CRM) applications.
• Designs, develops, and conducts a variety of research projects; determines appropriate methodologies, information sources, sampling strategies, and data collection tools, etc.
• Performs research activities by utilizing computer software to obtain and manipulate data.
• Writes or drafts technical reports, articles or related material based on research, investigation or analysis.
• Complies with City and department policies and procedures.
• Other tasks as assigned.

MINIMUM QUALIFICATIONS:

• Must be enrolled in an accredited college or university, though summer internships may not require concurrent enrollment if student is in good standing with the educational institution.
• Ability to communicate effectively, both orally and in writing.
• Good conflict resolution skills are desirable, but not required.
• Must have good organizational and analytical skills.
• Must have good computer skills.

WORKING CONDITIONS:

• Moderate physical effort, comfortable working conditions, and handling of light weights.  Intermittent sitting, standing, and walking may be required.  Subject to extended exposure to computer visual display terminals
• Potential exposure to stress as a result of human behavior.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. 

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Seasonal

POSITION SALARY RANGE

$17.00/hr

DEPARTMENT

Public Services