Quality Engineer 1

JOB DESCRIPTION

Job Summary: 

DENSO is looking for a Quality Engineer 1 in their Athens, TN location. This individual ensures that all customer quality issues are quickly resolved and they are satisfied with the level of service expected by DENSO. They will act as a window person between the customer and DENSO for mass production issues, new model launches and design change management.

Roles and Responsibilities:

• Manages in-line (non-conformance) claims by customer for assigned plants/manufacturers. Monitors customer quality issues via web portal, regular correspondence and during customer site visits. Investigates quality concerns, recovers defective products and ships to DENSO plants and establishes on site containment for critical issues. Reviews countermeasures suggested by DENSO plants. Tracks customer rating system to ensure records match actual performance and reconciles inaccurate records with customer and requests revisions. Works to isolate and identify root causes within a process via on-site review and data analysis. Develops countermeasures to resolve issues found to prevent recurrence.
• Manages approval process/system engineering change activity for assigned customers. Reviews design change information and follows up with DENSO plants with any concerns prior to submission to customer. Relays customer requests for more information, data, sample parts prior to approval of design changes. Sends notification to plants of approval to ship new parts. Holds status update meetings with customers to detail progress and concerns.
• Ensures that all New Model Requirements are completed according to the schedule supplied by the customer. Attends customer kickoff meetings to determine project requirements. Follows standards to manage new model launch activities. Negotiates any changes to customer or plant side requirements. Establishes plant visits to perform QA Net Audit, Process Audit and Kanseido Audit. Monitors design changes to confirm implementation and effectiveness of change
• Performs plant "Go and See" activities when a major quality issue is reported. Performs a root cause analysis and evaluates process changes /countermeasures that the plant has made. Makes recommendations towards additional improvements.
• Performs other duties as assigned.

Required Qualifications:

• Bachelor’s Degree in mechanical, electrical, chemical engineering or computer science
• 0-3 years of relevant experience

Salary:

• $76,000 - $95,000

Benefits Summary:

• Health, Dental, Vision, Prescription Drug plans
• Life and Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Employee Assistance Program
• 401K with 4% company match
• Bonus Program
• Wellness Program
• Onsite Fitness Center (vary by location)
• Tuition Reimbursement
• Career Development and Ongoing Training
• Paid holidays and vacation
• Cafeteria and food markets (vary by location)
• Volunteer opportunities
• Employee recognition (employee and milestone events)

At DENSO:

DENSO is an advanced mobility supplier and global Fortune 500 company. Here, we innovate, create and make things to change how the world moves. We develop technology and components for major automakers worldwide, which you can find on nearly every vehicle make and model on the road today.

At our core, DENSO wants to make the world a better place. And, we have the ability to do so using our broad product portfolio, which spans mobility electronics, thermal systems, electrification systems, powertrain systems, sensors & semiconductors, and non-automotive businesses.

We’re far reaching: Globally headquartered in Japan, we have 170K+ employees across 221 facilities in 35countries across the globe. Here in North America, our headquarters is in Southfield, Michigan. Last year, we had$47.6 billion in global consolidated revenue with North America contributing $10.9 billion.