2021 - 2022 Yearlong Ridership Analysis Intern
Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today’s technically demanding careers.
Interns at CTA work in a range of departments including:
- Administration Departments ranging from Diversity/EEO, Human Resources, Training and Workforce Development and more
- Board and President’s Office
- Communications
- Finance and Purchasing
- Infrastructure
- Law
- Legislative Affairs and Government and Community Relations
- Safety and Security
- Technology
- Transit Operations
Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking.
Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer.
In this role within the Ridership unit, interns will:
- Build out reporting relating to pass usage on CTA's system that will be part of regular ridership presentations to stakeholders across the agency.
- Become familiar with the agency's ridership data and Power BI reporting tools to create dashboards that track pass usage by rider segment.
- Work with the ridership team on this crucial reporting project and learn about ongoing segmentation analysis that enables the CTA to track ridership behavior over time.
- Offer insight into how data tables tracking both ridership behavior and pass usage can be expanded and structured to enable the reports they are creating. Present their work to stakeholders across the agency.