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Entry Level - Associate Consultant - Salesforce - Buffalo, NY

IBM
Introduction
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Federal Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities
You’re right at the intersection of technology, people, and process, helping your clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision.Associate Consultants are important and key players for our clients. You’ll be their guide to developing an understanding of their processes, goals and objectives to define their future state, then help them get there.

You’ll help clients understand leading technologies and the impact they can have on traditional business processes. You’ll have an opportunity to build a powerful portfolio of interesting and rewarding experiences, taking advantage of opportunities to master new skills, learning about and becoming an expert in our client’s industries, and tackle new challenges.
Work you could do as an Associate Consultant:

IBM provides a variety of solutions to clients and our specialized teams serve these needs. As a result, the specific work and technologies vary by the team you may be joining. Below is a list of the types of work Associate Consultants do.
  • Assist with Cloud migration and system application implementation or upgrades (such as Salesforce).
  • Run or support workshops, meetings and stakeholder interviews.
  • Document requirements from the product owner/business lead.
  • Develop process maps to understand As-Is and To-Be scenarios.
  • Translate client requirements into analytical specifications for the implementation of the IBM solution.
  • Define current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client using an agreed methodology to ensure proper translation of business requirements to solution requirements.
  • Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders.
  • Develop communications tailored to specific audiences.
  • Work in an Agile, collaborative environments.
  • Use IBM’s Design Thinking to help solve client’s challenges.
  • Analyze data to support conclusions and strategies, and design organization.

The CIC:
  • The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Buffalo center (aka: we work in a traditional IBM Agile office setting).
  • Travel may be expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday).
  • You must live in, or be willing to relocate to Buffalo, NY. Our office is located at 40 Fountain Plaza, Buffalo, NY 14202.

Required Technical and Professional Expertise
  • Track record of academic success.
  • Be highly motivated, with clear evidence of drive and significant achievements.
  • Can understand clients’ needs and challenges and apply creative and logical approach to identify solutions.
  • Demonstrate exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.
  • Can work on multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.
  • Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner.
  • Demonstrate strong interpersonal skills with ability to collaborate and work effectively in an intense team environment, able to build direct working relationships across all levels of the IBM and client teams.

Preferred Majors:
Business Administration / Management, Finance, Marketing, Economics, International Business, Industrial Engineer, Mechanical Engineer, Computer Information Systems (CIS), Management Information Systems (MIS), Information Management, Supply Chain Management, Operations Management, Mathematics/Statistics

Preferred Technical and Professional Expertise
  • Have a passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
  • Can translate business requirements into technical solutions as well as generating business case.
  • Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility.
  • Have initiative to actively seek new knowledge and improve skills.
  • Had an internship or work experience in corporate setting with demonstrated track record.