Manager, Operations - Future Leaders Program
***THIS POSITION MAY BE LOCATED ANYWHERE WITHIN OUR FOOTPRINT ACROSS THE U.S., AT ANY ONE OF OUR REGIONAL LOCATIONS OR MANAGEMENT AREA OFFICES. ***
Are you a soon to be engineering master’s graduate (Fall 2021/Spring 2022) looking for an opportunity to put your engineering principals to use? The Spectrum Future Leaders program offers participants valuable hands-on experience to jumpstart their careers in Field Operations. This immersive program provides real-world projects and problem-solving opportunities that support professional development for recent grad students of civil, mechanical and electrical engineering disciplines.
Candidates will participate in a 13 week boot camp to learn the fundamentals of our business and make an impact on the future of Field Operations. Here, you will have the chance to work with Spectrum business leaders and be assigned a mentor to help you navigate our organization and grow into a successful leader. At the end of this 2 year program, you will be able to apply for leadership roles within the organization and utilize the knowledge and skills gained from the Future Leaders Program.
JOB SUMMARY:
Responsible for the implementation of consistent standardized operating practices to ensure stable service delivery aligned with the Company’s and Field Ops initiatives and expectations. Provide leadership and direction to assigned team (direct or indirect). Partner with Field Operations management to plan and evaluate needs for development and/or improvement.
MAJOR DUTIES AND RESPONSIBILITIES
Join and support the collaborative culture of Charter and build /leverage a network of peers and mentors across business areas within and outside Field Operations
Participate in or lead small projects assigned to you and fulfill all objectives laid out at goal setting.
Surpass the learning plan to engage with each function during immersive learning experiences and understand interdependencies between functions that impact business results.
Suggest and present persuasive rationale for process improvements and enhancements in projects and assignments to add significant value to the business.
Own assigned positions of responsibility through assignments / rotations and deliver results in challenging situations.
Use analytical tools to assess business challenges that you encounter during your program and identify root causes.
Go beyond analysis to find creative problem-solving techniques to address business needs appropriately
Develop a deeper knowledge base across our business units and products
Communicate with impact, ask effective questions in various situations to gather information, uncover needs, and create solutions to foster a truly collaborative and consultative relationships
Define key industry terms and concepts important to our business and use advanced business knowledge to identify and implement solutions
Periodically engage with senior executives to present and discuss your progress
Lead small or medium sized teams with 1 or 2 management layers or areas with contained or moderate business impact
QUALIFICATIONS
2021/2022 Master’s Graduate with a focus in one of the following disciplines; Engineering, Construction or Construction Management.
5+ years of prior work experience with increasing responsibility
2+ years of prior management experience preferred
A self-starter with a keen interest in learning from all experiences and opportunities.
Must have ability to relocate one or more times over the duration of the program and for any post-program position
Must demonstrate proven ability to work independently with some mentorship and supervision, in a fast-paced team environment.
Proven analytical skills with ability to recommend and develop tactics and measurable implementation.
Must possess strong work ethic.
The ability to understand and analyze complex business issues.
Is proactive and takes advantage of opportunities without being asked. Seeks opportunities for self-improvement.
Excellent presentation and communication skills with the ability to communicate to senior leadership.
Proficient in Microsoft Office.
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.